ProNexo and ProNexo Pro help clients and professionals coordinate local service requests in the United States. Contact pronexo.supportall@gmail.com for help.
Provide accurate information, protect your account and use only an account you are authorized to use. Do not share passwords or verification codes. Use the service only when you can legally enter the relevant service arrangements.
Clients choose which professional receives a request. Participants exchange messages and proposals, agree on scope, price and scheduling, and follow the completion or cancellation flow. A request or proposal does not guarantee a booking. Participants are responsible for confirming the agreed service details, qualifications, licenses and any requirements that apply to the work.
The professional subscription is US$149.99 per month, renewed automatically until canceled through Manage subscription, with no ProNexo commission and no charge per lead. Eligible new professionals can receive a one-time 30-day free trial through ProNexo checkout. A card is required and securely collected by Stripe. No subscription charge is due during the trial. After 30 days, US$149.99 is charged automatically each month unless canceled before the trial ends through Manage subscription. Cancellation takes effect at the end of the trial or current paid period. The checkout shows the first billing date before confirmation. Client use is free. Any available subscription must show its actual price, renewal and cancellation terms before purchase. The platform subscription is separate from payment for work performed by a professional. Do not treat a screenshot or an unconfirmed transfer as proof of payment.
Provide truthful profile information and use only images and content you have the right to use. Professional registration requires your name and a photo identity document stored privately. You remain responsible for accurate identity information, qualifications and any required licenses. Receiving a registration document does not guarantee service quality or future conduct.
Do not post unlawful, fraudulent, threatening, discriminatory, sexually exploitative or otherwise abusive content. Do not impersonate others, send spam, manipulate reviews or disclose another person’s private information without authorization. Reviews must reflect an eligible completed service and follow the app’s review flow.
Profiles, messages and reviews can be reported in the app. Users can be blocked. The operator reviews reports and may restrict profiles or remove content under the platform’s safety procedures. Contact support if you need help or believe a restriction is incorrect. Emergency situations should be directed to the appropriate emergency services.
Account deletion is available under Account and requires reauthentication and confirmation. When the user confirms account deletion, the platform cancels that account’s ProNexo subscription and pending ProNexo checkouts before removing the account. If cancellation cannot be confirmed, the account is kept and the user must retry. This does not issue an automatic refund; refund requests can be sent to support. Subscriptions can also be managed separately through the payment provider’s portal. Limited records may remain where needed to reconcile unresolved billing or protect related workflows, as described in the privacy policy.
Contact pronexo.supportall@gmail.com about access, service requests, reports or privacy. We may update these terms as the service changes. Effective October 24, 2026.